Terms of return and exchange of goods
The online store vipmdh.com.ua carries out the return and exchange of goods in accordance with the requirements of the legislation of Ukraine.
It is important to know when returning-exchanging goods:
According to current laws, you can return a good quality product or exchange it within 14 days if:
- the product was not in use and has no traces of use: scratches, chips, abrasions, stains, etc .;
- the goods are fully completed and the original packaging is preserved;
- all labels and factory markings have been preserved;
- the product retains its presentation and its consumer properties.
Return of goods under warranty is discussed individually, depending on the conditions of the supplier.
In order to make a return, contact us at the contact phone numbers listed on the website vipmdh.com.ua
Upon receipt of the goods at the delivery service or from the courier, you are obliged to check the goods in the presence of an employee for the integrity and completeness of the goods. In case of damage or shortage, you need to draw up an act on receipt of goods of inadequate quality on the spot and inform the manager of the online store.